Employer Services

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Employer Services

Accessing your Employer Services account gives you direct access to submit Contribution Statements online.

WHO CAN CREATE AN ACCOUNT?

To create an account, you must be registered with SSB as:

  • Employers and/or
  • Authorized Representatives on behalf of the Employer/ Organization

WHO IS AN ‘EMPLOYER‘ ?

The term ‘employer‘ includes: 

  • Self-Employed, Sole Proprietor, Voluntary Contributor, Partnership,
  • Limited Liability Company, Cooperative, Foreign Owned, NGO/Church, and Quasi Government.

EMPLOYER ACCOUNTS:

For Self-Employer Persons, Sole Proprietors, Voluntary Contributors:

If you have an existing My Social Security (My SS) account, you are not required to create a new employer account.

  • Visit Employer Services here: bit.ly/ssbemployerservices
  • Log in using the same credentials that was used to create your My Social Security (My SS) account.
    • Request to Link your Employer Profile by clicking ‘Link to an Existing Employer’ 

For Partnerships, Limited Liability Companies, Foreign Owned, NGOs/Churches, Quasi Government:

If you are the owner or the Authorized Representative acting on behalf of the organization, follow these steps:

Note:

  • For security reasons, we advise against using the same email address for other Social Security Online Services for employer categories such as: LLC, LTD, NGO, etc. 
  • It is also advisable that the authorized representative creates an account to be linked to the employer/organization profile.

Employer Services

LOG IN/ SIGN UP

Frequently Asked Questions (FAQs)

I am an Employer, how do I link my Employer Profile?
  1. Visit Employer Services here bit.ly/ssbemployerservices
  2. Log in to your account and press ‘Link to an Existing Employer’ to add your employer profile (s).
  3. Enter the ‘Employer Number’, and ‘Name of Employer/Organization’. (Must match exactly as it appears in SSB records)
  4. Select ‘Yes’ to indicate that you are the owner.
  5. Congratulations! Your Access Request has been successfully submitted.
    • Instructions to fully activate your account will be sent to your email inbox.
I′m an Authorized Representative, how do I link to the Employer/Organization profile?
  1. Visit Employer Services here bit.ly/ssbemployerservices
  2. Log in to your account and press ‘Link to an Existing Employer’ to add the employer profile (s).
  3. Enter the ‘Employer Number’, and ‘Name of Employer/Organization’. (Must match exactly as it appears in SSB records)
  4. Select ‘NO’ to indicate that you are not the owner.
  5. Upload the following Supporting Documents:
  6. Congratulations! Your Access Request has been successfully submitted.
    • Instructions to fully activate your account will be sent to your email inbox.
Is Employer Number the same as my old business number?

No, Employer Numbers are newly issued numbers that replaced your old Business Number.

  • If you have not received your newly issued Employer Numbers, please contact the nearest SSB office to obtain your new Employer Numbers.
How do I submit Contribution Statements?
  1. Visit Online Employer Services
    • Select ‘View Statements’ under the Transactions menu.
    • Next, click Add Statements to create the statement.

2. Select the Month for the Contribution Statement that you are submitting.

  1. Create the Statement using any of the below methods:
    • ‘Upload File’,
    • ‘Copy Previous Month’, or
    • Add Employee manually.
  1. Make payments using any of the three available channels.
    • Online Banking,
    • Over the Counter (Debit/Credit or Cash),
    • Dropbox Service (Cheques only).
As a Self-Employed Person, can I submit my Contribution Statements online?

Yes, as a Self-Employed Person, follow these steps:

  1. Visit Online Employer Services
    • Select ‘View Statements’ under the Transactions menu.
    • Next, click Add Statements to create the statement.

2. Select the Month for the Contribution Statement that you are submitting.

3. Click Submit Statement to complete.(Statements are automatically created using your declared insurable income as a Self-Employed Person.)

4. Make payments using any of the three available channels.

    • Online Banking,
    • Over the Counter (Debit/Credit or Cash),
    • Dropbox Service (Cheques only).
How do I make contribution payments?

Contribution payments can be made using any of the channels below:

  • Online Banking (Atlantic Bank, Belize Bank, Heritage Bank),
  • Over-the-Counter at any SSB Branch Office (Debit/Credit Card or Cash),
  • DropBox Service (Cheques only)
How do I pay contributions using my Online Banking?

If using your Online Banking, follow these steps:

  1. Login to your Online Banking and select Self-Service Payments if using Belize Bank online.
  2. OR Bill Pay if using Atlantic Bank or Heritage Bank online.
  3. Select Social Security Board.
  4. Enter the required PAYMENT REFERENCE NUMBER, payment details and submit.

Note: If using Belize Bank online, the recommended device is Desktop/PC.

How do I contact SSB′s Customer Care?

Contact us: 

  • General Queries: info@socialsecurity.org.bz,
  • My Social Security: support@socialsecurity.org.bz
  • Investment Services: invest@socialsecurity.org.bz,
  • WhatsApp (messages only): +501-639-5745